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Can 'transformational' travel be more than a buzzword?
Harvard Business Review author Joe Pine is turning his attention to an emerging "transformative" economy. And travel is very...
Celebrating a career in Cancun tourism
Erika Mitzunaga is retiring after more than three decades in Cancun tourism with the Grand Fiesta Americana Coral Beach and the...
The resort fee debate continues
Several developments have kept the issue on the front burner since President Biden's State of the Union address a year ago,...
How environmentally advanced is Icon of the Seas?
Several news reports have focused on the environmental implications of sailing a gigantic cruise ship, but Royal Caribbean...
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Legal Briefs
Red flags in host agency contracts
No two host agency contracts are the same or even close to the same. Here's how to spot some red flags.
Working out Labor's new IC rule
For purposes of the rule, which governs minimum wage, overtime and record-keeping, the department will use six criteria to...
A new hurdle for small businesses to clear
As of Jan. 1, under the Corporate Transparency Act and regulations issued by the Treasury Department, all businesses existing...
More questions about selling a travel agency
Last week, I covered the first steps for any travel agency owner who wants to sell their agency and retire. This week, we...
A travel person's guide to selling an agency
Travel people love travel, and they are experts at advising clients, but I've found they do not always have a good grasp of the...
Keeping contracts up with the times
Corporate travel managers are demanding new services that only agencies can provide, and agencies need to procure new bells and...
Navigating ship charter contracts
A cruise charter is a complex agreement. Here's what to look for in a contract.
ARC's 10 steps to prevent GDS hacking
ARC spells out how agencies can show safeguards against ticketing fraud.
Inside Illinois' consumer-protection law
The Illinois Travel Promotion Consumer Protection Act is an oft-overlooked seller of travel law that you should know about.
Reducing risk in earnout agency sale
Sellers need two kinds of protections: the first kind to limit the losses the business can suffer, the second kind is intended...
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